2nd March 2007
Prompt Communications Newsletter
Communicating technolgy

Dear Reader,

Hazel Butters

Welcome to the Prompt Communications Newsletter. This week we've heard whispers that Dell is considering dropping its stand alone PDA lines and focusing its efforts on a smart-phone device. An interesting development, no doubt. If a leading computer manufacturer like Dell feels it's worth entering the mobile phone market, others are sure to follow. Just imagine, even the likes of Apple might consider joining the party...

For any feedback on our newsletter, or to discuss how we can help you with your technology PR, marketing, copywriting or surveys, please email me at hbutters@prompt-communications.com. We are always delighted to hear from you.

Best regards,

Hazel Butters
Prompt Communications

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Technology Update

By Sean McManus

Vista bug bugs users

According to Computer World, Microsoft Vista has been pestering users to re-activate their operating systems, even though they've already done it once. Microsoft gives users 30 days to activate Vista when they buy it, by supplying a valid licence key. If they don't, it switches to the euphemistically named 'reduced functionality' mode, in which virtually nothing works. Activation is supposed to be required once only, but a bug in the software was forcing users to reactivate their software after making changes to the machine, including installing new hardware or software or removing a program. Microsoft has now issued a patch, which it claims resolves the problem.

The activation technology is intended to prevent piracy, but has the side effect of locking all data in to Microsoft's existence. If people want to access archive data in twenty years' time and the OS fails, will Microsoft still exist to activate Vista? Will it decline to do so because the OS is unsupported?

Germany debates police spyware

German police want permission to infect suspects' computers with their own spyware, so they can intercept communications before they are encrypted, The Register reports. Last November, a magistrate ruled that the practice violated the suspect's right to refuse to give evidence.

Minister of the Interior Wolfgang Schäuble is now planning to bring in new legislation to legalise crime-busting spyware. Privacy advocates will be watching closely to see what safeguards are in place to protect the privacy of innocent citizens. It remains to be seen how effective the move will be: anyone smart enough to use encryption is likely to use firewalls and antispyware software to prevent intrusion.

WordPerfect strikes Microsoft and Google with Lightning

Corel has launched a lightweight new word processor called 'WordPerfect Lightning', which goes head to head with both Google and Microsoft. The software is billed as providing essential tools (including PDF browsing and printing) without adding features users don't need. A popular criticism of Microsoft Office is that most people only use a tiny fraction of its features.

Lightning includes modules for making notes from websites and organising them and 200MB of online storage but it omits basic features like bookmarks and thumbnails in the PDF reader and the word count function in the word processor. It's in beta though, so it's possible these features will be added as it develops. This release comes shortly after Google announced that it is to sell a supported version of its online applications for small businesses, an incursion into Microsoft's homeland.

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Consumer Technology Update

By Dave Wilby

Broadband Britain brought down to earth

When research firm Point Topic conducted its Broadband Consumer Survey last year, 92 per cent of customers said they were either very or fairly satisfied with their provider. It appeared the broadband wrinkles had finally been ironed out and provision had become a reliable commodity with value-adds the only differentiators. Sadly this year's fresh survey reveals that figure has now fallen to 77 per cent, with dissatisfied respondents doubling to nine per cent.

With new entrants like TalkTalk and Sky taking the brunt of adverse comments, is it fair to say that inexperienced providers from other markets are creating the same problems for the broadband market that 'free' and virtual providers underestimating capacity and support demands created for the dial-up market less than a decade ago? Certainly the BBC seems to think so, scheduling a Watchdog expose for this week's show.

Apple TV later still to STB party

Apple has admitted delays in the release of its TV set-top box, which failed to appear as promised in February, but could be on a telly near you by the end of March. "Wrapping up Apple TV is taking a few weeks longer than we projected," Apple spokeswoman Lynn Fox told Reuters. The familiar looking £199 ($299) minimalist white plastic device will play downloaded music and videos on a home stereo or television over a wired connection or 802.11n Wi-Fi, putting it in direct competition with familiar adversary Microsoft's Media Centre extenders launched over a year ago.

Will Dell make 'phones?

Dell's recruitment of a leading Motorola executive has sparked rumours among industry observers that the computer firm might be considering a foray into the mobile phone market, riding the coattails of IT rivals HP and Apple. Ron Garriques, the former Motorola handset boss joined Dell less than a fortnight ago to run its consumer division. ZDNet UK quotes Jack Gold, of J Gold Associates, who believes Dell might buy "established player" such as Palm, jettisoning "the non-strategic components of Palm's business". According to Gold, Dell would stop selling standalone PDAs "within the year", and concentrate on "offering a smartphone device that has all of the features both business and high-end consumers would want". We'll be watching this space closely.

BitTorrent swerves piracy debate by launching legal video download site

This week, popular network multimedia file-sharing pioneer BitTorrent launched its long awaited legal file-sharing service, the BitTorrent Entertainment Network, reports Information Week. The company hopes a legitimate digital film site with thousands of titles at reasonable prices might slowly encourage its users away from its extremely popular pirated video content. It hopes it will be able to appease 135 million freeloading users suddenly confronted with a full-on digital rights management system by setting prices low ($3.99 / £2) for new release films. BitTorrent Entertainment Network will launch with more than 5,000 titles including films, TV shows, music and games from more than 35 providers including MGM, 20th Century Fox, MTV Networks, Paramount Pictures, and Warner Brothers Home Entertainment Group.

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On The Blog

This week on the Prompt Communications Blog, Sean discusses the new social media guidelines issued to members of the Chartered Institute of Public Relations.

 

US Media Report

By Kay Wilson

US And the winner in the most successful money spinner category tonight is… ABC! Oscar night not only brought out the red carpet for the celebrity A-listers but was also a bash for the biggest cheque books in the advertising world. ABC Network was reportedly charging more than $1.6million for each 30 second 'message' and raking in an estimated $8 million more than last year.

Although the viewing ratings have declined over the years, big corporations obviously feel the audience is still full of quality shoppers as statistics show that the majority of Oscar viewers are women.

In New York, The Village Voice has acquired Deborah Kolben as managing Editor. The nationally awarded journalist has written pieces for the Guardian and the Financial Times.

Meanwhile, The Wall Street Journal has moved Kate Kelly from its City of Angel's bureau to the New York office where she will cover investment banking and in the Nation's capital Sridhar Pappu will be joining The Washington Post during March as a political reporter.

In the hi-tech media, there is promotion for Lafe Low as he is named executive editor for Redmond magazine along with Peter Varhol, who adds this title to his existing one of editor in chief. Yet to be replaced is Anne Chen, who leaves eWeek at the end of this week as its senior writer.

What's in a name? Well obviously more than we think as the eggshells have definitely been stepped on in the Polish quarter of New York. David Remnick, editor of The New Yorker has come under criticism by those of Polish origin over a cartoon published that suggests that the traditional Polish name "Zbigniew" is a somewhat difficult word to pronounce. The artist, Robert Weber, has obviously never been to Wales.

 

UK Media Report

By Annie Kasmai

UK Mark Odell has joined the international companies news desk as deputy news editor for the Financial Times. Odell was formerly a reporter at the UK companies desk for the FT.

Kevin Johns, reports editor, has left Campaign magazine. Johns is moving to Sydney to pursue new journalistic opportunities. James Hamilton is acting features editor in John's absence until a replacement is appointed.

Alicia Buller has joined Revolution as feature editor. Buller was previously features editor at Arabian Business magazine.

Marketing Update

By Elissa Fry and Lisa Facinelli

Bad Marketing

It always beggars belief when things are changed in the name of progress but end up more backwards than before. This fate seems to have befallen Cadbury's, a company which never seems short of media attention for all the wrong reasons. The Guardian Unlimited online reports, that this time Cadbury's staged an online game which has been described as a "tasteless stunt". The game involved Bostonians registering for a competition that required them to solve a series of clues and locate hidden coins buried in 23 US cities, this marketing ploy took a nasty turn when one of the coins was hidden in a cemetery and the dead became dangerously close to being dug up!

MySpace page looking a little empty? Then buy some friends!

The re-launch of FakeYourSpace.com sees business founder, Brant Walker, targeting users of social networking sites like MySpace and facebook who lack friends in their networks. According to The New York Times, for 99 cents per month, you can drastically increase your number of friends by using this service to add 'friends' and even have them post comments.

The major social networking sites don't appear to have any rules against this and Walker claims his intent is purely to help people. FakeYourSpace.com is not the only site cashing in on people's desire for popularity. MobileAlibi.com and PopularityDialer.com also target the lonely masses by offering fake phone calls set to take place at certain times.

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Web 2.0 Watch

By Fiona Blamey

Twitter makes life more real for connected generation

The news that Obvious Corp. is selling Odeo to focus on Twitter led me to think some more about what's so important about Twitter.

Like many people, I tried it when I first heard about it, but quickly concluded it was of no earthly use to me. Under what possible circumstances would I want to tell the world what I'm doing right now, in 140 characters or fewer? I've got a mobile phone; if I want someone to know where I am, I can call or text them. If I've got something more substantial to tell a wider audience, I'll email them, or write it on my blog.

It wasn't just me, either. If you look through the reams of blog posts about Twitter, you'll find loads of people wondering what the point of it is, even as they deem it to be 'cool' and even 'addictive'.

It seems that sociologist and internet theorist Sherry Turkle may have the answer. In a New Scientist article (PDF) last September, she observed that 'always-on' connections to the internet are altering our minds - to the extent that we are no longer able to assess how we feel about something unless we share it with our online social network. Once the preserve of teenagers, this need for constant validation has spread to adults with the proliferation of 'connected' devices.

It's possible, therefore, that people who find Twitter addictive are people who don't think their thoughts and experiences are 'real' unless they share them online. One step closer to the Borg hive mind, possibly…

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Best of the 'Net

By Sean McManus

Word Source

Everything can be improved by adding a community on to it, it seems. Now it's the turn of the humble dictionary. As well as searching Word Source for to find out what words mean (with occasionally misleading results), you can vote for your favourite words, tag words that made you fail an English test and upload photos relevant to a word. You can indicate if a word bores you, or if it makes you feel all fuzzy inside. So far there are very few votes, which might be an indication of how fresh the idea is. Or, perhaps, how pointless.

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