18th May 2007
Prompt Communications Newsletter
Communicating technolgy

Dear Reader,

Hazel Butters Welcome to another edition of the Prompt Communications newsletter. A single erroneous post on a popular technology blog this week resulted in Apple's share price diving dramatically over the course of a few hours. There can be no clearer evidence of the growing impact that blogs have on the business landscape and the importance of monitoring what bloggers are writing about your organisation.

Prompt Communications has a specialist business unit dedicated to helping businesses make sense of the fast moving world of blogging and social media. To find out how we can help you, visit our website or contact our social media director, Fiona Blamey.

For any feedback on our newsletter, or to discuss how we can help you with your technology PR, marketing, copywriting or surveys, please email me at hbutters@prompt-communications.com. We are always delighted to hear from you.

Best regards,

Hazel Butters
Prompt Communications

• Read Our Blog      • Browse Newsletter Archive      • Contact Us

 

Enterprise Technology Update

By Lance Concannon and Sean McManus

Blog post sends Apple stocks tumbling

If you were in any doubt over the importance of paying attention to what bloggers are writing about your business, pay close attention. This week, technology blog Engadget published a post which reported that Apple planned to delay the launch of both its iPhone and the next generation of its Mac OS operating system, news which immediately sent Apple's share-price down by over 2%.

The problem is that Engadget's story was completely untrue. Earlier that day a fake memo had been circulated within Apple claiming that the two products would be delayed, and this was subsequently emailed to the popular technology blog by an Apple employee. Seeing no reason to doubt the word of its usually trustworthy inside source, the blog published the news immediately. Apple's PR team contacted Engadget to set matters straight fairly quickly, but not before the company's share price took a battering.

IBM's dash for compliance

Regulatory compliance systems are really big news these days, especially if vendors can make it sound as simple as possible for big enterprises to deploy them with the minimum of fuss and nonsense. IBM announced several new services and technologies into this market on Tuesday, and according to ZDNetUK each was specifically designed to help customers address the issues as quickly and easily as possible.

The company unveiled its Business of IT Dashboard, a suite of risk management services, as well as its IT Lifecycle Management and Governance Services for Tivoli, which aims to make it easier for companies to generate and monitor compliance reports. It also introduced Tivoli Business Service Manager, a real-time feedback tool which reports on the health and performance of a company's critical business services. Of course some of the widgets packaged in these suites have been around for a while, either through IBM or companies it has snapped up recently.

Free software infringes patents - Microsoft

Microsoft put the legal cat amongst the open source pigeons this week when it claimed that free software like Linux violates more than 200 of its own patents. Speaking in an interview, Microsoft CEO Steve Ballmer said that users of free software should have to 'play by the same rules' as the rest of the business world and hinted that the company would seek royalties from those guilty of infringing its intellectual property.

The company claims that Linux specifically violates 42 of its patents, but Linux creator Linus Torvalds responded to the accusations by claiming that if Microsoft opened its Windows source code up for public scrutiny, in the same way as open source software does, it would most likely reveal that the company itself is guilty of violating numerous patents.

• Read Our Blog      • Browse Newsletter Archive      • Contact Us

 

Marketing Update

By Lisa Facinelli and Elissa Fry

Cable networks to premiere Web-only shows

America's TLC and E! cable TV networks plan to debut their new direct-to-broadband programmes in late May and early June. Cnet News reports that TLC.com will show ten episodes of a new fashion series while E! will release four new comedy shows on their own broadband channel, the Vine. Both sites currently allow visitors to watch clips of their regular television programmes, but these Web-only series have been created to draw more traffic and to move TV viewers to the Internet.

Labour goes with Green

In a competitive bid against unnamed larger marketing groups, digital marketing company Tangent Communications, has won the Labour party as a client. Media Guardian Unlimited, reports that Tangent Communications set up by Michael Green, former boss at Carlton, will start rebuilding the Labour Party website. Tangent's main driver for its business margin and increased profits, was a result of its focus on technology.

• Read Our Blog      • Browse Newsletter Archive      • Contact Us


US Media Report

By Annie Kasmai

US Rupert Murdoch has increased his campaign to woo the Bancroft family, which owns the controlling shares in Dow Jones & Co. The letter, sent on 11th May, stated that Murdoch promises to set up an independent editorial board and to give them a seat on the board of News Corp.

Murdoch's offer to buy Dow Jones was made public on May 1st, 2007 but it is said that he first approached them on March 29th. His bid has not been rejected yet but it is thought that the Bancrofts are opposed to his offer.

Harry McCracken, editor of PC World, has rejoined the magazine just two weeks after he resigned over a dispute with the company's chief executive.

McCracken said he rejoined because he felt that he could now continue his job as he wouldn't have to alter stories depending on which companies were advertising with the publication.


UK Media Report

By Annie Kasmai

UK Amy-Mae Elliot has been appointed news editor at Pocket-lin.co.uk. Elliot was previously the reviews editor at Boys Toys. In her new role she will be covering hardware, consumer news, business news, phones, software and gadget news.

The Telegraph Group has recently launched 'Earth Channel' which is a dedicated section on their website for all environment specific news, features and views. Charles Clover, environment editor at The Telegraph, will write a weekly column called 'The Earthlog'. The section will also report on and analyse topical environmental issues.

Incisive Media has promoted two of its key consumer technology deputy editors, Kelvyn Taylor and Paul Allen. Taylor is now the editor of Personal Computer World and will oversee all print and online content. Allen is now the editor of Computeractive and will be in charge of the publication's website.


Best of the 'Net

By Lance Concannon

This week at Prompt we're all hopelessly addicted to the phenomenon of lolcats - photos of cats with entertaining captions that rely heavily on obscure internet running-jokes and lashings of poor grammar. There's a surprisingly lucid and enjoyable explanation of it all here. And if cats aren't your thing, you could always give lolgeeks a try instead.

Consumer Technology Update

By Sean McManus and Dave Wilby

Everest to host world's highest telecomms PR stunt

Mountaineer Rod Baber is preparing to make the world's highest mobile phone call from the north ridge of Mount Everest, according to the BBC. The record-breaking PR stunt will be possible because a base station in China has line of sight to the mountain. The mobile phone company sponsoring the endeavour wasn't named in the BBC's coverage, but is likely to be happy with the branding in the photograph. There was no indication as to who would receive the phone call, but we have a rough idea of how it'll go: "Hello! I'm on a mountain!.. Oh, you know… A bit chilly… No, they're not really up for snowmen around here… A bit windy… Better go then… Bye!"

This week, the BBC also reported that residents in the Devon village of East Prawle can only get a mobile phone signal by standing on a specific public bench. The parish council has come up with a splendid low-tech solution: it will give them a block to stand on instead.

Fancy a new MacBook?

Apple revealed its new consumer MacBook range Tuesday, featuring slightly faster processors, a bit more memory and some bigger disks. Choose from a white one with a 2GHz or 2.16GHz Intel Core Duo CPU or a more serious looking black one equipped with the faster chip only. Each comes with 13.3" widescreen display, SuperDrive, 1GB RAM expandable to 2GB, 4MB L2 cache, a built in iSight video camera, AirPort extreme WiFi, USB and Firewire connectivity, plus all the usual bundled multimedia apps, including iLife and what-not.

Amazon to launch MP3 store

Amazon has announced plans to start selling music downloads in the customer-friendly MP3 format. MP3s can be played on any device and copied without any technical restrictions. The company claims to have agreements to sell music from 12,000 labels, but it's probably defining a record label as an imprint rather than a company. EMI announced in early April that it would make its vast catalogue available for retailers to sell without copy protection, but we don't expect to see any sales until late this year.

Our previous website of the week Emusic has always sold MP3s, mostly sourced from indie labels. Acquiring a catalogue of major label artists could give it the boost it needs, although Emusic sells at a much lower price than the majors can stomach. Amazon will have an advantage over both iTunes and Emusic because it can cross-sell downloads to shoppers browsing CDs, and cross-sell new and second hand CDs to downloaders. That could help it become a one-stop music shop for price-sensitive shoppers, who might buy one good track instead of a whole album one week, and choose a second-hand CD over more expensive downloads the next.

Halo 3

In the year 2552 humanity is still at war with the terrifying alien civilisation known simply as The Covenant. In Autumn 2007 Microsoft Xbox360 players in the familiar guise of Master Chief will be able to resume the fight to obliterate the destructive halo artificial worlds vital to the Covenant war effort in Halo 3. Sadly this week thousands of gamers were obstructed in their efforts to continue the good fight against evil thanks to technical issues at developer Bungie halting the download of the Halo 3 beta program. Fortunately, the testing period has now been extended over the weekend, so suit up quickly and play your part.

• Read Our Blog      • Browse Newsletter Archive      • Contact Us

Web 2.0 Watch

By Fiona Blamey

If Vietnam was the world's first media war, Iraq is our first social media war. But developments this week highlight the US Army's deeply divided view of the suitability of social media platforms to communicate the conflict in Iraq.

On Monday, the US Department of Defense informed soldiers that they would no longer be able to access YouTube, MySpace or nine other social-networking sites from DoD computers. The Pentagon said the block was necessary in order to free up network bandwidth, but there is a widespread belief that the US military fears the loss of control that comes from allowing troops to publish their own words, videos and photographs online without supervision.

It's not difficult to understand the army's concerns - unmonitored blogging, social networking, and video and photo sharing can easily compromise military secrets, whether intentionally or not. Few people would have been surprised last month when the US Army ordered military personnel to stop posting to blogs, message boards and chat forums without clearing the content first with a superior officer.

But there is more at stake than military secrets. With the growing unpopularity of the Iraq war, the army is fighting to maintain its reputation as much as anything else. On this score, it sees social media platforms as a useful ally - as a means to portray the 'reality' of the conflict independently of mainstream media bias. So even as it bars troops from accessing YouTube, it continues to promote its own YouTube channel showing footage of military life in Iraq. And while some in the military believe that social network sites represent a threat to security, others are aware that banning online contact with friends and loved ones will further knock the morale of an already beleaguered army.

The sheer newness of social media means that for the US Army - as for many companies trying to get to grips with the new landscape - the relationship between risk and reward is still very unclear. Expect to see more deeply contradictory behaviour before the Iraq conflict draws to a close.

• Read Our Blog      • Browse Newsletter Archive      • Contact Us

Tech Toon

cartoon
  © Prompt Communications Ltd
UK Tel: +44 208 996 1653 |  US Tel: +1 617 576 5763 |  UK Fax: +44 (0) 20 8996 1655
UK Address: Prompt Communications Ltd,   The Barley Mow Centre,  10 Barley Mow Passage,  London,  W4 4PH,  U.K.
US Address: Prompt Communications LLC, 124 Mount Auburn St, Cambridge MA 02138, United States.